English local authorities have stated that the rate of investment in bus real time information (RTI) systems over the past four years is expected to continue over the next two, even though the funding available through the Government’s ‘kick start’ programme has now ceased. However, this is unlikely to be sustained unless the parties involved are convinced that there is a robust business case for RTI.
This document is the final report in a study conducted by RTIG, funded by the Department for Transport and with the support of Kent County Council, Stagecoach plc and Acis plc. Analysis was conducted by Centaur Consulting Limited and Peter Warman; additional research services were provided by Jacobs Babtie and Social Research Associates. It presents the findings of a controlled study into the full range of impacts of bus RTI, with the aim of answering the question: is there a business case for bus RTI?