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At its AGM/Spring Meeting on 20 March 2013, RTIG took a new direction. In the past we have presented examples of creative good practice, and focused on how and where to standardise it. While this is still beneficial, we wanted to go further, and explore matters from a more strategic direction. We therefore arranged for members to participate in a strategic discussion around three specific topics, each of which is “hot” politically, technically and operationally:

  • Open data – what it means, how far it has got, where it has proved its worth, how to build on success to date
  • Smart ticketing – the technical solutions available, how each is faring in the marketplace, how to deliver them without confusing passengers

This document is distillation of the day’s key outcomes. It represents, in equal parts, a checklist of issues for staff involved in implementation projects, a management guide for RTIG as it serves its members through the coming year, and a briefing note for policymakers on where to focus attention to expedite policy delivery.

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