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RTIG recognises the importance to the bus sector1 of the need to support travellers with impairments. We have good, long standing relationships with key national disability charities to ensure that we are providing the best practical, technical advice to local authorities, bus operators, and the systems industry.

On-street passenger information displays sometimes include a means of providing audio information to those who have difficulty in using the visual displays. This is seen as an important part of ensuring accessibility to bus services and associated information.

In approaching this, since accessibility is about more than just public transport information, systems implementers need to be mindful how they fit into the wider, non-transport market for accessibility systems (including the development of personal devices and the rapid rollout of the Internet of Things).

This note supersedes RTIGT013-1.1 dated 31 July 2007.

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