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Many transport authorities are now in the process of consulting on and or introducing franchising in their areas. With Manchester having recently introduced franchising, and London having long term experience already operating franchising models, and it being a prevalent approach across Europe and further afield, what should we be learning to ensure successful outcomes?

The sourcing, management and analysis of data is critical to being able to manage bus operations both on the day and for contract management.

In this one day conference we will explore different operating and revenue models and how the different approaches drive the need for data.

 

Where is Successful? Presentations from cities or regions with successful franchising models and how they leverage data. (some of these may be best as case study webinars).

The legislative framework: what does the current and planned legislation have to say about data and performance.

Best Practice for Contract Monitoring: Perspectives from authorities and operators on maintaining compliance, evaluating performance, and resolving disputes.

Open Data and Transparency: The role of data sharing and transparency in fostering accountability and innovation.

Where Do We Go from Here? -What support is needed, what should we be doing next to support members?

Introduction & Background

Tim Rivett, RTIG

Bus Franchising in Greater Manchester, the journey so far.

Anthony Crompton, TfGM

Claims Processing and Contract Longevity

Chris Chinnapan, Trapeze

Franchising in Wellington, NZ

Jon Salmon, Snapper Services

 

Lessons From Bus Contracting in the US  

Tim Rivett, RTIG

Technology and Franchising - The Three Deathly Errors

Simon Reed, Independent

Importance of Data Quality

Jens Mullak, INIT

Educating Others About Data Quality & Practical Steps to Improve Quality

Discussion

Franchising: Don’t forget the Passenger!

Chris Lane, TfWM & Mike Jacklin, ito World

Bus Centre of Excellence – Franchising working group

Stelios Rodoulis, Bus Centre of Excellence

How can we apply the lessons from today?

Discussion

Wrap Up

Tim Rivett, RTIG

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Millennium Point, Curzon St, Birmingham, B4 7XG