Public Documents

On behalf of the UK, RTIG has contributed to the definition of a CEN standard to define a “Service Interface for Real-time Information” (SIRI). It is intended to be used to exchange information between servers containing real-time public transport vehicle or journey time data.

Passengers need multi-modal travel information which is accurate, timely, consistent and clear. Never is this more important than when a journey is disrupted. Arguably, disruption information is the most important information to passengers. When everything is running smoothly and as expected, many regular passengers will use information only to confirm what they already know.

The measurement - in real time, of vehicle occupancy for buses is not something that has been carried out regularly or, is in widespread use in the UK. The rail industry has more experience in it and is currently experimenting with providing information to the public.

Bus Open Data Draft Statutory Instrument Summary of Key Dates and Data Formats

The measurement of vehicle occupancy for buses in real time is not something that was carried out regularly or, was in widespread use in the UK until the onset of the COVID-19 pandemic. Over the course of 2020, significant work was carried out and progress made, by suppliers and bus operators to introduce passenger counting solutions and present the information to passengers. 

This paper brings together the findings of an RTIG research project carried out in 2021 into Low Bridge strikes.

This has been a problem for high-sided vehicles such as HGVs and buses for a long time and can be very costly - both in economic and human terms.

In 2017, through the Bus Services Act, the government introduced powers to require the provision of audible and visible information on local bus services throughout Great Britain.

This document has been produced  in conjunction with Transport for Wales.to support the standardisation of the interface between content management systems and displays.

This document is Part 1 covering the architecture and is part of a series of documents covering different aspects of the standard.

This document has been produced in conjunction with Transport for Wales.to support the standardisation of the interface between content management systems and displays.

This document is Part 2 covering Common Data Structures and Core Content Messages (applicable to all display types) and is part of a series of documents covering different aspects of the standard.

This document has been produced in conjunction with Transport for Wales.to support the standardisation of the interface between content management systems and displays.

This document is Part 3 covering messages types for graphical displays and is part of a series of documents covering different aspects of the standard.

This document has been produced to help understand how customer information systems can better be managed during the current driver shortage. 
This document identifies a number of actions that may help the industry longer term with managing high volumes of short notice changes and cancellations. 

The Bus services around bank holidays will often operate differently to normal weeks. 

The data for use in services such as the Department for Transport Bus Open Data Service (BODS), Traveline, journey planners, real time systems and mobile phone apps all need to be updated to reflect the changed operation.

This advice deals with how to prepare data for the BODS service to ensure that it is correct for the State Funeral of Her Majesty Queen Elizabeth II.

The Bus services around the Christmas and New Year period will often operate differently to normal weeks. 

The data for use in services such as the Department for Transport Bus Open Data Service , Traveline, journey planners, real time systems and mobile phone apps all need to be updated to reflect the changed operation. 

This report specifically addresses one key customer challenge - the presentation of information about a journey for which a bus then does not appear at the customer location, often referred to as ghost buses.

It is an extract from the document RTIGT041 Accuracy and Quality of real Time Predictions and provides guidance on the causes of Ghost Buses.

The Bus services around bank holidays will often operate differently to normal weeks. 

The data for use in services such as the Department for Transport Bus Open Data Service (BODS), Traveline, journey planners, real time systems and mobile phone apps all need to be updated to reflect the changed operation.

The Bus services around the Christmas and New Year period will often operate differently to normal weeks. 

The data for use in services such as the Department for Transport Bus Open Data Service , Traveline, journey planners, real time systems and mobile phone apps all need to be updated to reflect the changed operation. 

The Accessible Information Regulations were signed into law in 2023.

What do they require operators to do? this document provides a summary of why the regulations have been introduced and the key requirements.

With the near ubiquitous provision of location data for the bus fleet in the UK within reach, it is timely to consider why different information may be presented to the passenger on different outputs.

This report sets out to address this gap in understanding.

The Bus services around the Christmas and New Year period will often operate differently to normal weeks. 

The data for use in services such as the Department for Transport Bus Open Data Service , Traveline, journey planners, real time systems and mobile phone apps all need to be updated to reflect the changed operation.