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RTIG produces a large number of documents for the benefit of the public transport community. Some of these are freely available; others are restricted to members; For further information please contact us.

The documents available on this page are made freely available for the benefit of the whole public transport community. 

RTIG Members should log in to access 'members only' documents in the members area of the website.

If you think we have a document but can't find it, please ask.

Information Documents

Document Number Document Version Title
RTIGP001 1.90 RTIG Flyer

General flyer about RTIG

Corporate Documents

Document Number Document Version Title
RTIG013 1.17 Subscriber Terms and Benefits 2021-22

In paying a membership subscription, an RTIG subscriber receives some or all of the following benefits depending on the class of membership subscription

RTIGC069 1.00 Business Plan 2021-22 (external)

This document is our Business Plan for the financial year April 2021 – March 2022

RTIGC070 1.00 Schedule of prices 2021-22

RTIG provides services to Members and to others, to facilitate the rollout of effective real time information on passenger transport. Some of these services are free, and
some attract a cost (depending on the nature of the service and the grade of membership, if any, of the recipient).

Administrative Documents

Document Number Document Version Title
RTIGA002 1.00 RTIG-INFORM Constitution

RTIG-INFORM is an independent, non-political organisation. It exists to develop and promote a widespread understanding of, and capability in, technology in passenger transport operations and travel information.

RTIG-INFORM shall act at all times in the interests of its members.

RTIGA003 1.00 Management Committee – code of conduct

This document sets out the Code of Conduct for members of the RTIG-INFORM Management Committee (“the Committee”). It sets out the framework within which Committee members must conduct themselves in conducting RTIG-INFORM business.

RTIGA004 1.10 Affiliates policy

Membership of RTIG-INFORM is open to any bona fide organisation or individual with an interest in RTIG-INFORM’s activities.

If the Management Committee so decides, it can at its discretion (under the Constitution) invite any organisation or individual to become an “Affiliate” Member.

RTIGA005 1.00 Procurement Procedures

RTIG will procure goods and services on the basis of best value for its members

RTIGA007 1.00 RTIG-RSSB Memorandum of Understanding

Cooperation between RSSB and RTIG: Memorandum of Understanding

RTIGA009 1.00 Data Protection Policy

RTIG collects and uses your personal data only as it is needed for us to deliver to you our products and services.

Our data protection policy is intended to describe to you how and what data we collect, and how and why we use your data.

It also describes options for you to access, update or otherwise take control of your personal data.

Project Documents

Document Number Document Version Title
RTIGPR002-D004 1.00 Enablers and Blockers to rollout of RTI Systems

This is the deliverable for RTIG Government Task 1.3: Assessment of enablers/blockers.

An assessment of ‘enablers and blockers’ affecting those implementing RTI systems has been performed. The information compiled in this report will assist RTIG in promoting RTI and help it to identify deliverables that will assist its Members in successfully delivering systems.

RTIGPR002-D006 1.10 Case Studies report on ETM OBU Bi-directional Links

This is one of the deliverables under RTIG Government Task 1.3:
Evaluation of implementations. It details the results of a number of case studies into bi-directional (or two-way) data exchange between ETMs (Electronic Ticketing Machines) and RTI system OBUs (On-bus Units).

RTIGPR002-D009 1.00 Approaches to Using Bus RTI to achieve traffic light priority

This report reviews the use of RTI systems by a number of UK local authorities to implement traffic light priority, explores the value of this to bus operations, and captures plans for the future.

RTIGPR003-D002 1.10 Inclusive passenger information - A guide to good practice for bus passenger technology providers

This document has been developed for those involved in the provision of information and other services in local authorities and the bus industry.

They aim to help ensure that passenger information is accessible to all people, consistently and effectively.

RTIGPR004-D001 1.00 The Integration of RTI into Bus Fleet Management

The DfT commissioned RTIG to undertake a review of how bus operators integrate their RTI systems into their fleet management processes and systems.

RTIGPR004-D002 1.00 The Value of RTIG Standards and Guidelines

The purpose of the development of RTIG Standards and Guidelines was to ensure that there is a suitable suite of robust, open specifications to support the necessary aspects of RTI system implementation.

These documents assist implementers to:

RTIGPR004-D004 1.00 Analysis of Bus RTI Data: Current Practice and Issues

This document covers:

RTIGPR005-D001 1.00 The Business Case for RTI: long-term results of the East Kent Trial

English local authorities have stated that the rate of investment in bus real time information (RTI) systems over the past four years is expected to continue over the next two, even though the funding available through the Government’s ‘kick start’ programme has now ceased.

RTIGPR007-D001 1.00 Demand Responsive Transport Systems Review

Demand Responsive Transport (DRT) offers public transport to areas which would not normally benefit from a regular bus service. Rural areas are the usual beneficiaries of DRT schemes as their low population and relative remoteness do not make them attractive for bus companies looking to run profitable bus routes.

RTIGPR009-D003 1.00 RTI-UTMC Links Case Study Review

Integration between RTI and UTMC is still a limited affair. Although there are a number of ways in which the UTMC system might be integrated with an RTI system, at present integration is largely limited to bus priority.

RTIGPR015-D001 1.00 Managing Disruptions: the issues involved

During 2010 severe weather brought much of the UK to a standstill. Buses and trains were all badly affected. The transport industry was severely criticised for its lack of good quality, consistent and timely information to passengers during periods of severe disruption.

RTIGPR015-D002 0.50 Managing Bus Service Disruptions: Position Paper

This document is RTIG’s Position Paper on the principles, processes and tools used to manage disruptions in bus services.

RTIGPR015-D003 0.20 SIRI-SX: Best Practice

Passengers need multi-modal travel information which is accurate, timely, consistent and clear. Never is this more important than when a journey is disrupted. Arguably, disruption information is the most important information to passengers. When everything is running smoothly and as expected, many regular passengers will use information only to confirm what they already know.

RTIGPR017-D001 1.00 2012 Public Transport Technology Survey


RTIGPR018-D002 0.30 Smart Cities: a joint position paper

This document is the final phase of the RTIG project Smart Cities: Transport’s Role . This work was undertaken in collaboration with the UTMC Development Group.

Technical Documents

Document Number Document Version Title
RTIGT023 2.00 Real Time Information Exchange Using the SIRI Standard

On behalf of the UK, RTIG has contributed to the definition of a CEN standard to define a “Service Interface for Real-time Information” (SIRI). It is intended to be used to exchange information between servers containing real-time public transport vehicle or journey time data.

RTIGT038 1.10 Exchange of Disruption Information using SIRI SX

Passengers need multi-modal travel information which is accurate, timely, consistent and clear. Never is this more important than when a journey is disrupted. Arguably, disruption information is the most important information to passengers. When everything is running smoothly and as expected, many regular passengers will use information only to confirm what they already know.

RTIGT039 1.10 Providing Vehicle Occupancy Data:- Data Interfaces

The measurement - in real time, of vehicle occupancy for buses is not something that has been carried out regularly or, is in widespread use in the UK. The rail industry has more experience in it and is currently experimenting with providing information to the public.

RTIGT040 2.00 Bus Open Data Statutory Instrument Summary of Key Dates and Data Formats

Bus Open Data Draft Statutory Instrument Summary of Key Dates and Data Formats

RTIGT043 1.00 Vehicle Occupancy in SIRI 2.1

The measurement of vehicle occupancy for buses in real time is not something that was carried out regularly or, was in widespread use in the UK until the onset of the COVID-19 pandemic. Over the course of 2020, significant work was carried out and progress made, by suppliers and bus operators to introduce passenger counting solutions and present the information to passengers. 

RTIGT044 1.00 Low Bridge Strikes

This paper brings together the findings of an RTIG research project carried out in 2021 into Low Bridge strikes.

This has been a problem for high-sided vehicles such as HGVs and buses for a long time and can be very costly - both in economic and human terms.

Strategic Documents

Document Number Document Version Title
RTIGS012 0.20 National Strategy for Bus Real Time Information and related technologies

This document is a medium term framework for the development of bus real time information (RTI) and related technologies in the UK. Developed with the assistance of stakeholders from across the industry, it represents a target policy, strategy and action plan for the next five years or so for all participants.

RTIGS014 1.00 RTIG in the connected world

We are proposing that we continue in our role of providing the tools for ‘system implementers’ to do their jobs but in wider systems, not simply traditional RTI and RTPI.



RTIG is a trade body for public transport technology stakeholders.

Our members are local authorities, bus operators, system suppliers and consultants.

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