Where to go for help with...

You have a question about public transport data or systems, where do you turn to get answers?

this page hopefully helps with some ideas of where to go. If you don't find what you are looking for, or know of an authoritative source not listed here then please let us know at secretariat@rtig.org.uk

BODS

• Bus Open Data Service (BODS): https://www.bus-data.dft.gov.uk
• BODS bulk timetable downloads: https://data.bus-data.dft.gov.uk/downloads/

The Help Desk can be contacted by telephone or email as follows.

• Telephone: 0808 172 4134
• Email: support@busopendataservice.atlassian.net
• https://busopendataservice.atlassian.net/servicedesk/customer/portals 

BODS Discord Channels:

https://discord.gg/EgwRpwbX 

NaPTAN

• NaPTAN (stops data): https://beta-naptan.dft.gov.uk
• NaPTAN user guide and schema: https://www.gov.uk/government/publications/national-public-transport-access-node-schema/html-version-of-schema

Support email naptan.nptg@dft.gov.uk 

TransXChange

                https://pti.org.uk/transxchange 

• TransXChange: https://www.gov.uk/government/collections/transxchange

National Operator Code

                https://www.travelinedata.org.uk/traveline-open-data/transport-operations/about-2/

Traveline National Data Set (TNDS)

• https://www.travelinedata.org.uk

UK rail data

• National Rail developer pages: https://nre.co.uk/developers/
• National Rail data portal: https://opendata.nationalrail.co.uk
• Rail Data Marketplace: https://raildata.org.uk
• Network Rail open data feeds: https://publicdatafeeds.networkrail.co.uk/ntrod/welcome
• Open Rail Data wiki: https://wiki.openraildata.com
• Open Rail Data Google Group: https://groups.google.com/g/openraildata-talk

UK industry bodies and networks

• RTIG: https://www.rtig.org.uk
• PTIC: https://pti.org.uk/ 
• ATCO: https://www.atco.org.uk 
• Urban Transport Group: https://www.urbantransportgroup.org
• CPT: https://www.cpt-uk.org 
• ITS UK: https://its-uk.org.uk 
• Transport Focus: https://www.transportfocus.org.uk
• Connected Places Catapult: https://cp.catapult.org.uk
• Open Data Institute: https://theodi.org 

International standards and communities

• Transmodel
  • https://www.transmodel-cen.eu
• NeTEx
  • https://transmodel-cen.eu/index.php/netex/
  • https://github.com/TransmodelEcosystem/NeTEx
• SIRI
  • https://transmodel-cen.eu/index.php/siri/
  • https://github.com/TransmodelEcosystem/SIRI
• OpRa
  • https://transmodel-cen.eu/index.php/opra/
  • https://github.com/TransmodelEcosystem/OpRa
• OJP
  • https://transmodel-cen.eu/index.php/ojp/
  • https://github.com/VDVde/OJP
• ITxPT
  • https://itxpt.org 
• GTFS
  • https://gtfs.org 
  • https://mobilitydata.org 
  • Transit Developers Google Group: https://groups.google.com/g/transit-developers
  • Stack Overflow (GTFS tag): https://stackoverflow.com/questions/tagged/gtfs
• OpenTripPlanner
  • https://www.opentripplanner.org