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In the context of public transport, real time information (RTI) systems are those systems and services which enable passengers to have current information on the operation of their expected service – rather than merely hoping that the planned timetable is being met.

The most widespread and familiar form of RTI is the “countdown” service, in which an at-stop display indicates the number of minutes until the next numbered service vehicle will arrive. There are increasingly other options for providing RTI, through services such as call centres and smartphone apps; but evidence from passenger groups such as Transport Focus suggests strongly that public-realm signage will remain a crucial part of the RTI context for a long time to come.

Document Number
RTIGT025
Document Version
1.00
Document Published Date